Privacy Policy

1. Who we are

NaturePet Outdoor Routine Studio is operated by NATUREDIET PET FOODS LIMITED, a company registered in England and Wales under company number 02097854, with a registered address at Naturediet Pet Foods Ltd Swaffham Road, Ickburgh, Thetford, Norfolk, IP26 5HX.

For any privacy question you can reach us at support@naturedietpet.shop or +44 7382104204.

2. Data we collect

We collect the details you provide when you contact us or request access to plans and credits, such as your name, email address and the contents of your message.

When you build a routine board, the inputs you choose (pet type, walk frequency, mud level and storage) are processed in your browser to generate the board. We do not require these inputs to be linked to your identity.

We may collect basic, aggregated analytics about how the site is used in order to improve it. We do not use this site to collect special category data.

3. How we use your data

We use your contact details to respond to enquiries, provide support, and arrange access to our services. We use aggregated usage data to maintain and improve the site.

Our lawful bases are your consent (when you contact us), our legitimate interest in running and improving the service, and compliance with our legal obligations.

4. Sharing and storage

We do not sell your personal data. We only share it with service providers that help us operate the site (for example email and hosting providers) under appropriate agreements, or where required by law.

We keep personal data only for as long as needed for the purposes above, after which it is deleted or anonymised.

5. Your rights

Under UK data protection law you have rights to access, correct, delete, restrict or object to the processing of your personal data, and to data portability. You can exercise these rights by emailing us.

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you are unhappy with how we handle your data.

6. Cookies

We use only the cookies necessary to run the site and, where applicable, optional analytics cookies. You can control cookies through your browser settings.

7. Changes

We may update this policy from time to time. The latest version will always be published on this page with its update date.